HRG executes pharma, FMCG, healthcare, consumer, and B2B fieldwork for international research agencies across Jamaica, Trinidad and Tobago, Barbados, and 15+ Caribbean and LATAM markets. We do the work. You deliver the insight.
Agencies HRG Has Delivered Fieldwork For
Generic online panel providers have thin Caribbean coverage with low active respondent counts, high re-contact rates, and demographic skews that produce samples that fail representativeness checks. HRG is purpose-built for these markets.
Four decades of community-based recruitment across Jamaica, Trinidad and Tobago, Barbados, and beyond. We use telephone pre-screening, WhatsApp outreach, and community referrals, not generic panel access.
CCTV-equipped focus group rooms in Kingston. Established facility partner access in Port of Spain and Bridgetown, with remote viewing and live streaming configured for each study. Agency and client observers can attend in person or connect remotely across all three markets.
Moderators with specific training in OTC consumer research, chronic disease self-management studies, and sensitive health topic facilitation. Pharma agency compliance by default.
HRG delivers under your agency branding when required. Participant communications, consent forms, and facility signage can reflect your name. We operate under a standing non-compete with respect to end clients.
HRG handles all participant incentive administration at local market rates. Full payment reconciliation provided post-fieldwork. You never handle in-market cash logistics.
Informed consent, anonymized data storage, double-entry CAPI verification, and respondent validation as standard on every study. Compliance documentation available for agency procurement.
HRG delivers the following methodologies across Caribbean and LATAM markets. All services available as full-service subcontractor or recruitment-only engagements.
| Service | Markets | Key Details |
|---|---|---|
| Focus Group Discussions (FGDs) | Jamaica, T&T, Barbados, Bahamas, DR, Guyana, Eastern Caribbean | 6-8 respondents, CCTV-equipped facilities, remote streaming, local moderation |
| In-Depth Interviews (IDIs) | Jamaica, T&T, Barbados, multi-market | In-person and webcam IDIs, sensitive topic trained moderators, verbatim transcripts |
| CAPI Surveys | All 15+ markets | Tablet-based fieldwork, household and intercept sampling, double-entry verification |
| Mystery Shopping | Jamaica, T&T, Barbados, Cayman, Eastern Caribbean | Retail, hospitality, financial services, pharmacy, fast food |
| Accompanied Shopping | Jamaica, T&T, Barbados | Pharmacy, supermarket, and electronics retail environments |
| Online/CAWI Surveys | Jamaica, T&T, Barbados, wider Caribbean | Panel access, proprietary respondent lists, targeted recruitment |
| Ethnographic Research | Jamaica, T&T | In-home visits, community observation, shopper journey mapping |
| Retail Audits / Trade Census | Jamaica, T&T, Barbados, Guyana, Dominican Republic | SKU-level distribution, pricing, shelf share, outlet census |
| Recruitment Only | All 15+ markets | Pre-screened respondents to agency spec, delivery to any facility or webcam platform |
HRG has established fieldwork capability across 15+ markets. Primary operations are in Jamaica, Trinidad and Tobago, and Barbados, with verified partner access across the wider Caribbean and Latin America.
Population: 2.9M | Cities: Kingston, Montego Bay
Primary market: largest HRG operation
Population: 1.4M | Cities: Port of Spain, San Fernando
High-value consumer; multicultural sample capability
Population: 287K | Cities: Bridgetown
Eastern Caribbean benchmark; UK brand familiarity
Population: 400K | Cities: Nassau, Freeport
High per capita income; US-adjacent consumer
Population: 800K | Cities: Georgetown
Rapid GDP growth; expanding middle class
Population: 11.1M | Cities: Santo Domingo, Santiago
Largest Spanish-speaking Caribbean market
Population: 3.2M | Cities: San Juan
US territory; bilingual (English/Spanish)
Population: 69K | Cities: George Town
High affluence; financial services sector
Population: Multi-island | Cities: St. Lucia, St. Vincent, Grenada, Antigua
OECS cluster delivery
Four steps from brief to delivered fieldwork. No unnecessary calls, no chasing updates.
Email HRG your project objectives, screener, methodology, field dates, and output requirements. Use our template or your own agency format. We accept any standard research brief.
HRG returns a fully itemized USD cost proposal covering recruitment, incentives, facilities, moderation, and project management. We confirm incidence estimates and flag any screener adjustments needed.
Upon project confirmation and deposit, HRG begins recruitment immediately. You receive a recruitment tracker update every 48 hours. Agency observers welcome in-person or via live streaming.
HRG executes all in-market activity. Outputs delivered within agreed timelines: verbatim transcripts, audio/video files, clean CAPI datasets, or respondent profiles as specified.
FGDs, IDIs, CAPI for OTC brand research, pharmacy decision studies, chronic disease self-management
Product concept testing, retail audit, mystery shopping, brand tracking, category management
Banking, insurance, mobile money, credit decision-making, adviser research
Taste testing, NPD concept, shopper journey, on-premise consumption studies
Guest satisfaction, destination perception, tour operator studies, hotel brand research
Digital adoption, handset research, mobile money, connectivity, app usability
Shelf navigation, checkout behavior, loyalty programme research, price sensitivity
Patient satisfaction, HCP studies, clinical trial recruitment, telemedicine adoption
Procurement decision-making, supplier research, business owner surveys
Send your project brief and receive a fully itemized USD proposal within 24 hours. Standard formats accepted. No obligation to proceed.
Questions? Email us directly or schedule a 30-minute call.